I have restored a backup file but it disconnected me from the cloud. What do I do?








QUESTION:

"I have restored a backup file but it disconnected me from the cloud. What do I do?"



ANSWER:

Follow these steps to correctly restore a backup file (especially 5):

  1. Launch Cook'n
  2. Click File-->Restore-->From File System
  3. Choose a recent/large file from the Documents\Cook'n Backups folder but do not log in to your Cloud account
  4. Check to see if your recipes are restored...if not, repeat step 3 and choose a different file
  5. When your recipes are restored, send a message to support@dvo.com to let us know and we will wipe your Cook'n Cloud account so you can re-create it







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