My ipad will not load the cook'n program. The screen goes black and then it drops back to the homepage. Can you help?




QUESTION:

"My ipad will not load the cook'n program. Last week Cook'n worked just fine, then one day when I clicked on the app it would not work. The screen goes black and then it drops back to the homepage. Can you help?"





ANSWER:

The Short Story: Yes. There is an iOS 32.0 update that our programmers have recently released so make sure you are fully updated, and then you should be good to go!

The Longer Story: This problem began to occur on older devices when we added support for the Apple Watch App. As it turns out, the Apple libraries that we added to support Cook'n for Apple Watch caused this problem. We were surprised that Apple didn't document this anywhere. Fortunately, it only affected about .27% of our active users.




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