QUESTION:

"Hi Dan. I think i need to stop making payments to Cookin. I use to love the app, but now i only get a page with with no options to sync, look up recipes, no photos, nothing like it used to be." - Teresa

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ANSWER:

Hi Teresa,

I'm sorry to hear that you're having difficulty. What do you mean when you say "now i only get a page with with no options to sync, look up recipes, no photos, nothing like it used to be?" Can you send me a screenshot so I can see what you mean? -Dan



QUESTION:

"This is all I get. no home page option, or anything else, this is after I log in." - Teresa

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ANSWER:

Thank you for the screenshot. Based on the screenshot that you sent, I see that you are logging in to the Cook'n Web App from your web browser. The Cook'n Web App has limited functionality. To access the entire Cook'n feature set, please launch the Cook'n Desktop App instead. -Dan




QUESTION:

"Oh! there’s a desktop app? I will look for that. I will let you know. It’s the same when I try to access it on my iPad" - Teresa

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ANSWER:

On your iPad, you should launch the Cook'n app. To install the Cook'n app, go to the App Store and search for "Cook'n". -Dan




QUESTION:

"OMG!!!! you are a genius!!! thank you thank you thank you!!!!" - Teresa

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ANSWER:

You're welcome! Anytime! -Dan